Dulwich Flowers Website Accessibility Statement

Our Commitment to Accessibility at Dulwich Flowers

Dulwich Flowers is dedicated to providing an inclusive online experience for all our valued customers in Dulwich and the surrounding areas. We believe that everyone should be able to access our services and enjoy the convenience of ordering beautiful flowers online, regardless of ability or technology. Accessibility lies at the heart of our mission to serve every member of the Dulwich community with ease and dignity.

Compliance with WCAG 2.1 AA Standards

Our website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards ensure that web content is more accessible to people with a wide range of disabilities, including vision, hearing, physical, speech, cognitive, language, learning, and neurological disabilities. By implementing these guidelines, Dulwich Flowers endeavours to make our online ordering process straightforward and accessible to all.

Compatibility with Screen Readers and Assistive Technologies

We have designed our website to be compatible with commonly used screen readers and assistive technologies. Throughout the site, we use properly structured HTML, clear headings, descriptive alt text for images, and logically ordered content to enhance navigation for individuals using screen readers. Our goal is that all customers in Dulwich can browse, select, and order flowers with comfort and independence.

High Contrast and Clear Design

Recognising the importance of visual accessibility, Dulwich Flowers utilises a high-contrast design to improve readability for customers with low vision or various visual impairments. Text and interactive elements are easy to read against their backgrounds, ensuring information is clear and accessible for everyone wishing to order Dulwich Flowers online. We regularly review our design to maintain optimal contrast and clarity.

Continuous Improvement and Feedback

Accessibility is an ongoing commitment for Dulwich Flowers. We frequently review our website to identify areas for further improvement as accessibility standards evolve. Our team is dedicated to adapting our digital presence to better serve every customer who wishes to order flowers in Dulwich.

Contact Us for Accessibility Issues or Suggestions

Your feedback is invaluable in helping us create an even more accessible and user-friendly experience. If you encounter any barriers when accessing our website, or have suggestions for how we can improve, we encourage you to contact us. Dulwich Flowers is committed to addressing issues quickly and effectively so that every customer can enjoy seamless online ordering. Please feel free to reach out to us through our contact page or the methods listed there, and our accessibility team will respond as soon as possible.

Ensuring Equal Access for All Dulwich Flowers Customers

Our goal is simple: to make certain that all Dulwich customers can order Dulwich Flowers online with ease, convenience, and independence. We’re proud to be part of a vibrant and diverse community, and we strive to ensure that our services are accessible to everyone. Thank you for choosing Dulwich Flowers, and for supporting our ongoing commitment to accessibility.